About Us

Mission Statement

To deliver proven technology and services to the best standards available for computer, data, telecommunications, mapping, GIS, innovative problem solving and collaborative solutions with adherence to standardized information technology best practices.

Department Responsibilities


  • Provide for the public good by increasing transparency through access to new technologies and information
  • Strategic business systems planning & analysis
  • Compliance with electronic records retention & storage requirements
  • Development and implementation of citywide IT policies, procedures, and standards
Network Operations

  • Local and wide area network connectivity between all city facilities and external business partners
  • Servers & interconnected networking devices
  • Enterprise application & database support including email, document management, financial, and public safety CAD & RMS systems
  • Desktop, laptop, and mobile computing environment
Application Development

  • Development of custom desktop and web based application solutions designed to better meet the business needs of city departments while reducing escalating software support expenses
  • Development of Internet & Intranet services to city employees and the public
Geographic Information Systems

  • Development of interactive mapping applications designed to serve as a visual framework for conceptualizing, understanding, and making better more informed decisions relating to city business
  • Standard and custom hardcopy mapping services
  • Digital geographic data development, maintenance, and analysis services

  • Cellular voice and data communications
  • Public safety 911 & radio operations
  • Analog and VoIP telephony
Contact Us

Barb Loudon
Director of Information Technology
Email Barb Loudon

Physical Address
W182 S8200 Racine Ave.
Muskego, WI 53150


Phone: (262) 679-4150
Fax: (262) 679-5593

Monday - Friday

8:00 am - 4:30 pm